Organizational productivity is inextricably linked to human productivity, whether developed and supported for individuals, groups, or the total organization. Why then is it commonly measured Top-Down in terms of units produced, hours worked, or revenue generated? All of these quantitative measures may have benefits for high-level organizational oversight, yet they Manage Down for productivity and work off of averages for groups and populations. Today’s web-based training tools and learning technologies offer the combined human and ROI opportunity to Manage Up for productivity through qualitative measures to proactively address workforce performance, while supporting reskilling and upskilling through low-cost training tools and learning technologies.
Transformative productivity improvement requires both qualitative and quantitative metrics for performance by individuals, groups, and employee populations, which is where Executive Function comes in to enable corporate leadership and management to reorient their perspective and thinking to: